Legal

Terms of Use and Privacy Policy

Please review our terms and policies before using our services or submitting information.

Terms of Use

Last Updated: August 17, 2026

By accessing and using this website, you agree to the following Terms of Use.

  • 1. Use of Our Website

    This website provides information about our document accessibility, PDF remediation, consultation, and training services. You agree to use this website for lawful purposes only.

  • 2. Services and Information

    Information provided on this website is for general informational purposes. Service descriptions, pricing, timelines, and availability may change without notice.

    A request submitted through our website does not automatically create a client-provider relationship or guarantee acceptance of a project.

  • 3. Document Submissions

    If you submit documents for review, consultation, or remediation, you confirm that you have the right or authorization to provide those documents to us.

    You should not submit confidential, sensitive, or personal information that is not necessary for us to provide the requested service.

  • 4. Accessibility and Compliance

    We provide accessibility services based on the information, documents, standards, and requirements applicable to each project. Accessibility outcomes may depend on the original document, content, technology, and applicable standards.

    We do not guarantee that a document will meet every accessibility requirement in every environment or assistive technology.

  • 5. Intellectual Property

    Unless otherwise agreed in writing, the content of this website—including text, graphics, branding, and other materials—is owned by or licensed to us and may not be copied, reproduced, or distributed without permission.

  • 6. Third-Party Services

    Our website or services may use third-party platforms and services.

    We are not responsible for the availability, functionality, or policies of third-party services.

  • 7. Limitation of Liability

    To the extent permitted by applicable law, we are not liable for indirect, incidental, or consequential losses arising from the use of this website or our services.

  • 8. Changes to These Terms

    We may update these Terms of Use from time to time. The updated version will be posted on this page with a revised effective date.

  • 9. Contact

    If you have questions about these Terms of Use, please contact us through the contact information provided on this website.

Privacy Policy

Last Updated: August 17, 2026

We respect your privacy and are committed to protecting the personal information you provide through this website.

  • 1. Information We Collect

    Depending on how you use our website, we may collect information such as:

    - Name

    - Email address

    - Phone number

    - Company or organization

    - Service requirements

    - Information provided through forms

    - Documents submitted for accessibility services

    - Information you voluntarily provide when contacting us

    We collect only information reasonably necessary for the purposes described in this Privacy Policy.

  • 2. How We Use Your Information

    We may use your information to:

    - Respond to inquiries and requests

    - Provide quotes and consultations

    - Deliver document remediation and accessibility services

    - Provide training and courses

    - Communicate with you about our services

    - Process payments where applicable

    - Improve our website and services

    - Meet legal or contractual obligations

  • 3. Documents You Submit

    Documents submitted for remediation, consultation, or assessment may contain confidential or personal information.

    Please submit only documents that you are authorized to provide. We will use submitted documents only for the purposes necessary to provide the requested services, subject to our contractual arrangements with you.

  • 4. How We Protect Your Information

    We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, use, disclosure, alteration, or loss.

    However, no method of transmitting or storing information online can be guaranteed to be completely secure.

  • 5. Third-Party Service Providers

    We may use third-party platforms to operate our website, forms, communications, payments, scheduling, and other business functions.

    These providers may process information on our behalf and may have their own privacy policies and terms.

  • 6. Cookies and Analytics

    Our website may use cookies, analytics tools, or similar technologies to understand website usage, improve functionality, and improve our services.

    You may be able to control cookies through your browser settings.

  • 7. Sharing of Information

    We do not sell your personal information.

    We may disclose information when necessary to provide our services, work with service providers, comply with legal obligations, protect our rights, or with your consent.

  • 8. Retention

    We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including legal, accounting, contractual, and business requirements.

  • 9. Your Privacy Rights

    Depending on applicable Canadian privacy legislation, you may have rights regarding your personal information, including requesting access to or correction of information we hold about you.

    To make a privacy-related request, please contact us using the contact information provided on this website.

  • 10. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

  • 11. Contact Us

    For questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us through the contact information provided on our website.

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